FAQs

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FAQs
Can I visit an inmate in person?
The ECDF does not permit in person, personal contact visits. All on site visitations will be conducted through the kiosk located in the visitation lobby. Visits are allowed daily between the hours of: 7:30 a.m. - 11:00 a.m./ 1:30 p.m. - 4:30 p.m./ 7:30 p.m. - 11:00 p.m.   Each inmate visitation is limited to 20 minutes. Visitors who choose to come in person to the ECDF and will be allowed a 20 minute visit, every 48 hours, at no charge. If you choose to visit off-site, you will be charged a $0.39 per minute fee. Visitors must create an account at www.inmatecanteen.com to process all visits.
 
On-site video visits with an inmate are limited to one (1), 20 minute visit in a 48 hour period at no charge. Off-site visits are not limited in the amount of visits allowed, but are limited to 20 minutes per-session.
 
Attorneys, probation/parole officers, and law enforcement officials are considered professional visitors. These visitors are allowed visits with inmates during any reasonable business hour after presenting proper credentials and identification.
What items can I bring the inmate when I visit?
No gifts, pictures, or other items can be exchanged during visitation. Abuse of visiting privileges, display of misconduct or a threat to safety and security will cause a visit to be terminated and you may lose your visitation privilege through disciplinary action.
Can I write or phone an inmate?
Mail may be sent to an inmate at the Eagle County Jail addressed as follows:
 
Inmate's Full Name
PO Box 359
Eagle, CO 81631
 
All incoming mail is opened and inspected for contraband and incoming funds. Outgoing or incoming mail may be rejected and returned to sender if there is reason to believe that it may contain inappropriate materials. A complete list of inappropriate materials and procedures can be found in the Inmate Mail Requirements document.
 
Privileged / Legal mail will be opened and sealed in an Officer's presence. Only mail to/from the inmate's attorney or record will be considered privileged mail. Incoming legal mail should be clearly marked "Legal Mail" on the envelope and the address of the sender must be typed or printed to indicate the source or origin. Incoming legal mail will be inspected in the presence of the inmate to whom it is addressed.
 
Inmates cannot receive incoming telephone calls. Inmates are provided access to telephones to phone citizens and legal counsel. Calls are subject to monitoring or recording, except for privileged communication between attorney and client. Inmates may make collect calls provided the recipient is willing to pay the charges. Inmates may also purchase prepaid calling cards. To set up an account so an inmate can call you, contact Telewest at 888-843-1972, or your telephone provider.
 
To leave messages for inmates go to www.inmatecanteen.com. For emergencies only, call 970-328-8564 to request staff pass a message along.
How do I bond an inmate?
Please call the jail information line at 970-328-8564 to find out the type of bond required for the inmate in question. A bond is set according to a court-approved schedule. The purpose of the bond is to assure an inmate’s appearance in court. The amount of the bond is what it will take to release the inmate from jail.
There are a number of different types of bonds:
 
Cash Bond A cash bond requires the full amount of bond in cash, which will be returned by the court, when court appearances are completed.
 
Surety Bond Bond may be posted through the service of a state licensed bondsman of your choice. The bondsman may require a co-signer and/or collateral to secure the bond. A list of bondsmen can be found in the phone book or upon request at the Eagle County Detention Facility.
 
Personal Recognizance Bond The judge may grant a personal recognizance (PR) bond. A PR bond is a signature bond that involves no money or property as long as you appear at all future court dates. You will be released on your own signature. Your signature acts as your promise to appear in court.
 
PR Bond with Co-signer The judge may also grant a PR bond with a co-signer. You must find someone willing to sign your bond that meets the co-signer requirements. You and the co-signer are responsible for the amount of money for the bond.
 
Property Bond The equity in real property may be used to post a property bond. Property bonds must be posted at the court clerk's office during regular business hours. For more information please call Eagle County Combined Courts at 970-328-6373.
Are off-site visits allowed?
  • Yes. You have the option to be off-site and video chat with an inmate. Off-site visits are not limited in the amount of visits allowed, but are limited to 20 minutes per-session.
  • Visitors must first create an account at www.inmatecanteen.com to process all visits
  • If you choose to virtually visit off-site, you will be charged a $0.39 per minute fee
Can I send money to an inmate?
There are two ways to get money to an inmate in the Eagle County jail. For each of these options you should provide the inmate's full name or date of birth.

  • Online at www.inmatecanteen.com. This is the jail's approved online vendor. Select the Eagle County facility, select the inmate, and then use your credit or debit card to pay or call 1-715-690-2965.
  • Lobby Kiosk: Cash or credit card. You may come to the jail at 885 Chambers Ave, in Eagle, and use cash, or a credit or debit card, at the kiosk in the lobby to put money on an inmate's account.
Can inmates participate in work release?
The Trustee Program allows some inmates to work inside the jail and around the county government campus under supervision of our Deputies. They receive “good time” or time off their sentence(s). Inmates must apply for this program and if approved, can participate while they are in custody.
What is the process when the court orders fingerprints to be taken?
If the court orders you to get your fingerprints recorded, this can be done at the detention facility.

  • Hours: Monday-Friday 7:00-9:00am & 8:00-10:30pm. Saturday-Sunday 7:00-11:00 am & 8:00-10:30 pm
  • A $30 cash fee must be paid before having your fingerprints taken.
  • Bring identification and a printed copy of the paperwork from the court.
How do I commend a sheriff's office employee for going above and beyond the call of duty?
The men and women of the Eagle County Sheriff's Office take great pride in serving and protecting the residents and guests of Eagle County. Every day deputies and civilian employees surpass duty's call and when that happens we'd like to know about it.
If you received extraordinary service from a sheriff's office employee, or witnessed something that deserves special recognition, we encourage you to tell us so we may share your thoughts with that employee and with the Eagle County Sheriff's Office family. Your appreciation and encouragement are important to us.

Please include all the information you can remember such as the employee's name, the date, time and circumstances of the incident regarding your commendation.

  • Compliments and Complaints will be accepted by completing the following FORM -OR- you can contact dispatch to be connected to an on-duty Patrol Sergeant directly at 970-479-2201.
How do I file a complaint against an employee of the sheriff's office ?
The men and women of the Eagle County Sheriff's Office take great pride in serving and protecting the residents and guests of Eagle County. If a member of our professional team is not meeting expectations, complaints and recommendations may be accepted as we would like to hear from you.

Please include all the information you can remember such as the employee's name, the date, time, and circumstances of the incident regarding your commendation.

  • Compliments and Complaints will be accepted by completing the following FORM -OR- you can contact dispatch to be connected to an on-duty Patrol Sergeant directly at 970-479-2201, -OR- to speak with a Detentions Sergeant call (970) 328-8500.
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